Dastmalchi is seeking Customer Service Representatives who wants to provide excellent customer service to our clients. Dastmalchi offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic CSR team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!
Customer Service Representative: As a Customer Service Representative you will provide excellent communication, problem solving, and professional phone skills to achieve customer satisfaction. Customer complaints are resolved in a professional manner.
Position is full time: 12pm to 9pm, Monday thru Friday.
Starting salary is $15 per hour.
Medical and Dental Benefits after 30 days
Your responsibilities will include, but are not limited to, the following:
· Communicate with customers via phone, email, and chat
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Prepares product or service reports by collecting and analyzing customer information.
· Provide troubleshooting assistance to customers
· Recommend products or solutions that best suit the customer.
· Ability to navigate through multiple customers inquiries with speed and accuracy.
Please submit an online application here.