Customer Service Representative

Department:

Customer Service

Salary Range:

$15 per hour

Experience Required:

Experience in a fast-paced environment

Department:

B.A. / B.S. Preferred

Job Posted:

May 1, 2017

Contact:

precious@dastmalchi.com

Customer Service Representative

Dastmalchi is seeking Customer Service Representatives who wants to provide excellent customer service to our clients. Dastmalchi offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic CSR team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!

Customer Service Representative: As a Customer Service Representative you will provide excellent communication, problem solving, and professional phone skills to achieve customer satisfaction. Customer complaints are resolved in a professional manner.

Position is full time:  12pm to 9pm, Monday thru Friday.

Starting salary is $15 per hour.

Medical and Dental Benefits after 30 days

 

Your responsibilities will include, but are not limited to, the following:

·       Communicate with customers via phone, email, and chat

·       Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

·       Prepares product or service reports by collecting and analyzing customer information.

·       Provide troubleshooting assistance to customers

·       Recommend products or solutions that best suit the customer.

·       Ability to navigate through multiple customers inquiries with speed and accuracy.

Please submit an online application here.